Featured Product
Interactive Voice Response (Touch-Tone)
The dispatchOffice Interactive Voice Response (aka "Touch-Tone) module extends the reach of dispatchOffice into your telephone system.
Featured Partner
Courier & Delivery Services

dispatchOffice

Courier and delivery companies need effective systems capable of balancing detailed customer requests with resources in motion. Penchant's dispatchOffice™ software platform features highly evolved tools to easily and elegantly bring people, packages and vehicles together.

Key Benefits:
  • Improve customer relationships with superior tracking and online tools
  • Enhance communication between drivers and dispatch
  • Handle large amounts of details and complex situations efficiently
  • Reduce order entry time
  • Improve the quality of reporting information

Powerful dispatchOffice Features for Courier and Delivery Companies:

Unlimited Dispatchers Handles as many active dispatchers as necessary. Perfect for courier and delivery companies with multi-city operations.  Allows you to have single-site or distributed-site dispatching as your needs require.  Flexibility allows you to have distributed multi-city dispatching during the day, and consolidated centralized dispatching at night.
Easy Bookings

Our "bookings" screen can be customized to meet your needs and supports incredibly fast booking of a job:  Bill-To, Pickup, Delivery information all pulls from a built-in automatically maintaned database. 

Wireless to your Drivers
Using our Deo wireless software, your drivers have a complete real-time electronic manifest, complete pickup and delivery details, messaging with dispatch, and capture of POD, etc.  Penchant supports over 65 different wireless devices - everything from inexpensive cell-phones to ruggedized terminals.

For more in-depth information:

 

 If you are running an Armored Car operation anywhere in the world, you should consider Penchant Software for your enterprise Armored Car Software solution!